membership

  1. What are the membership eligibility criteria for Coloramo Federal Credit Union? Coloramo is a Community Charter, which means we can serve anyone who lives, works, attends school, or has immediate family who qualifies by any of those criteria in Mesa, Delta, Montrose, Gunnison, Ouray, Garfield, Rio Blanco, and Moffat Counties. Unlike other more restrictive credit unions, Coloramo emphasizes inclusivity and supports the local community across multiple counties.

  2. Does Coloramo offer a referral program? Yes! If you have a friend or family member who is looking to find their perfect financial fit, be sure to tell them about Coloramo! When they join and mention your name, you will get a referral bonus deposited into your savings account! Ask us for more details.

  3. Why is Coloramo Federal Credit Union the best choice for banking in Western Colorado? Coloramo FCU offers exceptional customer service, recognized as the Best Credit Union of the West since 2012. We focus on building lifelong relationships through personalized service, modern technology, efficient processes, and a community-centered approach that distinguishes us from larger institutions.

  4. Where are Coloramo Federal Credit Union branch locations and ATMs? Coloramo FCU’s branches are located in Grand Junction, Fruita, and Orchard Mesa at the addresses below:

    • 516 28 Rd, Grand Junction, CO 81501

    • 333 W. Aspen Ave, Frutia, CO 81521

    • 2706 Hwy 50, Grand Junction, CO 81503

These branches are open from 8:30 am – 5:30 pm Monday through Friday, and 9:00 am – 1:00 pm on Saturdays.

In addition to our branch location ATMs, Coloramo also provides you access to more than 30,000 surcharge-free ATMs around the country, MORE SURCHARGE-FREE ATMS THAN ANY BANK IN AMERICA. Use the ATM Locator feature here or within your online banking portal, text a zip code to 91989, call (888) 748-3266, or simply look for the CO-OP logo on an ATM. Watch the ATM locator tutorial here.

 

account opening

  1. How do I open an account at Coloramo Federal Credit Union? Opening an account at Coloramo Federal Credit Union is a seamless and quick process that can be completed online. Simply fill out the application form, or stop by a branch to open an account in person. You can also schedule an appointment for a new account here.

  2. How fast can I open an account at a credit union in Western Colorado? An application to join Coloramo Federal Credit Union can be completed in just a few minutes online. Simply visit our website to fill out an easy online application with your Social Security Number, valid ID, and contact details. You may also open an account in person at one of our branches in Western Colorado.

  3. Are my deposit accounts NCUA insured? Yes, funds are federally insured up to $250,000. Click below to learn more.

    NCUA Insurance Calculator
 

Direct Deposit

  1. How do I set up direct deposit with Coloramo Federal Credit Union? Fill out your employer’s direct deposit form (or use Coloramo’s Direct Deposit Authorization Form), include Coloramo’s routing number (302173972) and your account number, then submit it to your employer.

  2. How long does it take for direct deposit to start? Direct deposit usually begins within 1-2 pay cycles after your employer processes the form.

  3. What are the benefits of using direct deposit at Coloramo? You get faster access to your money, greater security, and the convenience of automatic deposits for paychecks, Social Security, or other recurring income.

  4. Does Coloramo offer rewards for setting up direct deposit? Yes! New members can earn up to $225 in rewards by setting up qualifying direct deposits and completing five debit card transactions. *This offer can expire at any time and terms and conditions may apply. Ask a Coloramo team member for all the details! 

  5. Can Coloramo help me if I have questions about direct deposit? Yes. Visit any branch or call us for help filling out forms, getting a temporary check, or setting up automatic transfers to savings or loan accounts.

 

Credit Cards

  1. What types of Visa credit cards does Coloramo Federal Credit Union offer and how are the credit limits determined? Coloramo Federal Credit Union offers three types of Visa credit cards: the Visa Secured Card, the Visa Classic Card, and the Visa Platinum Card. Credit limits for these cards are determined based on factors such as creditworthiness, income, and overall financial health. This personalized approach aligns credit limits with each member's financial situation. For more information on your potential credit limit, contact us directly or visit a branch.

  2. Can applying for a credit card at Coloramo help with establishing or improving my credit? Yes, choosing a Visa credit card from Coloramo can support your financial goals, including establishing or improving your credit.

  3. Can I get a Coloramo FCU Visa credit card with fair credit? Yes, you can obtain a Coloramo Visa credit card with fair credit. Coloramo offers a Visa Secured card for those with a fair credit score, which is typically between 580 and 669. This card requires a security deposit and functions like a standard credit card, making it an excellent tool for building or improving your credit history. With the security of the deposit, this card often comes with favorable interest rates, making it an excellent choice for those seeking competitive terms while improving their creditworthiness. Whether you're on a journey to establish credit or looking to mend a damaged credit history, the Visa Secured card is a great solution that provides a valuable pathway to achieve your financial goals. For more personalized guidance and to understand your options, contact us today!

  4. Where can I apply for a Coloramo Visa credit card? You can apply for a Coloramo Visa credit card online, by visiting one of our branches or by contacting us directly for assistance. You do not need to be a member of Coloramo FCU to apply for a Visa credit card.

  5. Does Coloramo Federal Credit Union offer a cash back Visa credit card? Yes, Coloramo Federal Credit Union offers a cash back Visa credit card, our Visa Platinum card. The Platinum card comes with No Annual Fee, No Overlimit Fee, Competitive Low Rate, and the ability to Access Platinum Visa card rewards—including cash back—in your online banking! Watch this helpful tutorial to see how to access your rewards. Cash back rates are subject to change. Coloramo’s Visa Classic Credit Card does not offer any rewards programs at this time.

  6. What's the credit limit on Coloramo FCU Visa credit cards? Credit limits for our cards are determined based on factors like creditworthiness, income, and overall financial situation. For personalized credit limit information, it's best to contact Coloramo directly. We are happy to help!

  7. What fraud protection does Coloramo FCU Visa credit cards offer? Coloramo offers several measures to protect its Visa credit cardholders from fraud. We actively monitor accounts for suspicious activity, and notify members promptly to prevent unauthorized transactions. In the event of fraud or theft, we assist our members by guiding them through the recovery process, including placing fraud alerts with credit bureaus and contacting affected businesses. We also provide information and hold classes on recognizing and avoiding scams, such as phishing emails and fraudulent calls, to help members safeguard their personal and financial information. Learn more.

  8. When applying for a Platinum Credit Card, is the joint applicant automatically included, or do they need to apply separately? It’s up to you. You can apply for a joint credit card, where both applicants are considered during the approval process and share responsibility for the account. Or, you can apply for an individual card, where only one person is approved to use the card and the decision is based solely on their income and credit history.

  9. How do I find the latest Coloramo Visa Credit Card rates? Please visit our rates page to view our current loan rates.

 

Balance Transfers

  1. How do I transfer a credit card balance to Coloramo? Transferring a balance to your Coloramo Visa® Credit Card is simple:

  • Apply for a Coloramo Visa® online or at any branch (if you don’t already have one).

  • Choose your transfer method:

    • Direct Payment: Coloramo pays off your other credit card directly.

    • Balance Transfer Check: We issue a check from your Coloramo Visa® account, and you use it to pay off your other card.

  • Confirm your transfer with help from our team to finalize the process quickly and securely.

2. How long does a balance transfer take with Coloramo? Most balance transfers are completed in 7-10 business days after your application is approved and your request is submitted.

3. Can I transfer more than one credit card balance to Coloramo? Yes. You can transfer multiple balances to your Coloramo Visa® as long as the combined amount does not exceed your available credit limit.

4. Does Coloramo charge a fee for balance transfers? No. Coloramo does not charge balance transfer fees, making it easier to save money while paying down debt.

5. Who can I contact for help with a balance transfer? You can start your transfer or get support by:

  • Applying online through our website

  • Visiting any Coloramo branch

  • Calling our Contact Center for personal assistance

6. Why should I transfer my credit card balance to Coloramo?

  • Lower Rates: Coloramo Visa® cards typically offer lower interest rates than most major credit cards.

  • Local Service: As a community-based credit union, you get friendly, personal support from people who know you.

  • Simple Process: Apply online, visit a branch, or call us. We make balance transfers quick and stress-free.

 

online banking

  1. How do I log in to Coloramo Federal Credit Union online banking? To access Coloramo Federal Credit Union's online banking services, follow these steps:

    • Navigate to Coloramo Federal Credit Union's homepage.

    • Locate the Login Section: On the homepage, find the "Online Banking" button at the top right corner.

    • Enter Your Credentials.

    • Access Your Account: Click the "Login" button to enter your online banking account.

  • First-Time Users:

    • Enrollment: If you haven't registered for online banking, click the “Enroll” option on the login page. You'll need to provide personal information to verify your identity and set up your online access.

  • Mobile Banking:

    • Mobile App: For convenient access on the go, download the Coloramo Federal Credit Union mobile app:

    • App Features: The mobile app allows you to view account details, transfer funds, deposit checks remotely, pay bills, and more.

  • Assistance:

    • Member Support: If you encounter any issues or have questions, contact Coloramo Federal Credit Union at (970) 243-7280 or visit a local branch for personalized assistance.

    • Watch Tutorials: We have several Online Banking tutorials to help you, available on our YouTube channel.

 

home loans

  1. What are the types of mortgage solutions offered by Coloramo Federal Credit Union? Coloramo offers Conventional Loans, First Mortgage Loans, Home Equity Loans and Lines of Credit, Home Mortgage Refinancing, and Construction Loans.

  2. What support does Coloramo Federal Credit Union offer to first-time homebuyers in Western Colorado? Coloramo Federal Credit Union offers tailored home lending solutions designed to make homeownership more accessible and affordable for first-time homebuyers in Western Colorado. We provide a comprehensive range of mortgage solutions, including first mortgage loans, home equity loans, and refinancing options, with quick turnaround times thanks to in-house underwriting. Additionally, our knowledgeable staff guides members through the home-buying process, offering education and answering questions to ensure informed decision-making. Learn more at our mortgage page.

  3. Why is Coloramo Federal Credit Union the best choice for first-time homebuyers? Coloramo has been voted the Best Credit Union of the West by The Daily Sentinel readers since 2012. With local expertise, affordable mortgage options, and personalized service, Coloramo helps first-time buyers in Western Colorado move from renting to owning with confidence.

  4. What types of mortgage options does Coloramo offer for first-time buyers? Coloramo provides flexible conventional mortgages and refinancing solutions, making it easier for new buyers to find a loan that fits their financial goals. See a complete list of Mortgage FAQs here.

  5. How fast can I get approved for a mortgage at Coloramo? Thanks to in-house underwriting, Coloramo offers fast approvals within 24 hours, helping first-time buyers secure their dream home quickly.

  6. How does Coloramo FCU determine loan rates? Every two weeks, Coloramo’s Pricing Committee, made up of team members from across the credit union, meets to review and discuss our loan rates. During these meetings, we carefully consider member feedback, local market comparisons, and economic trends to ensure we’re offering the best possible value to our members and our community. After each meeting, any rate updates are made the following Monday, keeping our loan and credit card rates current, competitive, and aligned with Coloramo’s commitment to quality service and financial well-being. View our current rates here.

  7. What features and benefits does Coloramo Federal Credit Union offer for mortgage refinancing in Western Colorado? Coloramo Federal Credit Union provides a comprehensive mortgage refinancing solution designed to meet the needs of homeowners in Western Colorado. As a locally founded and operated credit union, we understand the unique housing and financial goals of our community. Our refinancing process is designed to be fast and efficient, with approvals in as little as 24 hours thanks to our in-house underwriting team. We focus on delivering value-driven benefits such as:

    • Flexible loan terms tailored to your budget and long-term goals

    • No origination fees on select loans

    • Personalized service from local mortgage professionals who understand the Western Colorado market

    • A commitment to reinvesting in the community, ensuring competitive rates and financial well-being for our members

By refinancing with Coloramo, you get more than a mortgage; you gain a partner invested in your success and the strength of our local economy.

 

Auto Loans

  1. What is the process to refinance an auto loan through a credit union in Western Colorado? Refinancing your auto loan with Coloramo Federal Credit Union lets you take advantage of some of the best rates and terms in Western Colorado while enjoying a fast approval process and personalized local service. Whether you want to lower your monthly payment, adjust your loan term (up to 84 months), or simply move your loan to a trusted community lender, Coloramo makes the process straightforward. Members can also benefit from:

    • Coloramo’s partnerships through CUDL, a network that connects credit unions with auto dealerships, allow members to get their Coloramo loan right there at the dealership.

    • Loan protection programs like GAP coverage, Major Mechanical, and Credit Life & Disability/Unemployment protections for peace of mind.

    • Access to Auto Smart tools to research vehicles, compare prices, and calculate payments.

 

holiday skip-a-pay

  1. Does Coloramo offer a Holiday Skip-A-Pay this year? Yes. Coloramo’s Holiday Skip-A-Pay lets eligible members skip one loan payment between November 1, 2025 and January 31, 2026. It’s designed to give you a little extra breathing room in your budget during the holiday season. Other terms and conditions apply.

  2. How does Holiday Skip-A-Pay put extra cash in my pocket? When your Skip-A-Pay request is approved, you don’t make your regular loan payment for that month, so you can use that money for gifts, travel, or year-end expenses. Your loan remains in good standing as long as you follow the Skip-A-Pay terms.

  3. Which loans can I use Holiday Skip-A-Pay on? Eligibility depends on your specific loan and account status. Many members use Skip-A-Pay on everyday loans like vehicle or personal loans, but not every loan type will automatically qualify. When you submit your request, we’ll confirm which of your loans are eligible and outline any exclusions.

  4. Who is eligible for Holiday Skip-A-Pay? In general, you must:

    • Be a Coloramo member in good standing

    • Have an eligible loan that is current (not past due)

    • Meet any additional requirements listed in the Holiday Skip-A-Pay terms

    Final approval is based on a review of your loan and account.

  5. When is the deadline to request Holiday Skip-A-Pay? Your request must be received at least one week (7 days) before your loan payment due date. Example: If your payment is due on December 15, your Skip-A-Pay request should be submitted no later than December 8.

  6. How do I request a Holiday Skip-A-Pay? You can typically request Holiday Skip-A-Pay by:

    • Completing a Skip-A-Pay form online or in-branch

    • Confirming which loan you’d like to skip

    • Reviewing and signing the Holiday Skip-A-Pay terms and conditions

  7. Does interest still accrue when I skip a payment? Yes. Interest may continue to accrue on your loan balance during the month you skip a payment. That can affect your total finance charges and/or extend the time it takes to pay off your loan. The exact impact will be explained in your Skip-A-Pay agreement.

  8. Will Holiday Skip-A-Pay hurt my credit? When you’re approved and follow the program terms, the skipped payment is treated as part of your loan agreement, not as a late payment. Coloramo reports based on how your account is managed under the program. If you have questions about your specific situation, talk with a Coloramo team member.

  9. Can I use Holiday Skip-A-Pay more than once? Holiday Skip-A-Pay is a limited-time offer from November 1, 2025 through January 31, 2026, and may only be used on eligible loans according to the program rules. Loans may be limited to one skipped payment during the promotion. See the full terms or speak with a team member for details.